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After sales Services

Return back process

In case of exercising the right of withdrawal within 14 days, we pledge to refund you the total amount paid (product price and costs delivery). Reimbursement will be made on your payment card,  within fourteen (14) days from the right of withdrawal.

The withdrawal right can be exercised only to the extent that the products are returned to:

Accastillage Diffusion - Retour Produits
4 rue Denis Papin
ZI du bois de Leuze
13310 ST MARTIN DE CRAU
FRANCE

  • in their original packaging
  • in perfect working order and presentation
  • without having undergone any use or installation.

Break down and warranty of AD products

AD products offer manufacturer  Warranty. The duration could vary depending the product.

In case of  breakdown, you can contact any AD Shop which will find a solution.